Reviews

from our CUSTOMERS near Somis!

• 

  Fidel aka fluffy was amazing he managed to get me in the car i really wanted never gave up on finding me a good deal which i appreciate so much everyone here is super friendly and nice, loved Infiniti of Thousand Oaks!

• 

  Where do I start .... Edwin is exceptional !! He went over and beyond my expectations to get me the car I was looking for ... not once .. but twice .. He will always have a customer and a friend with me ... Drew was also great .. not to mention the Other manager from Australia... overall INFINITI Of TO has been nothing but great to me .

• 

  Brian did a fantastic job helping me with my Q50! Would absolutely recommend in the future.

• 

  Wow... Here I am writing about the service department and at infinity In Thousand Oaks as I don't even have an infinity, I was only going to help a friend. What a warm and friendly feeling when you pull up to pick up your car and there are people there with smiles, helping you out of the car and walking with you to service.

• 

  Bought my first car here! The service was excellent, hospitable, and they knew what they are talking about regarding their cars. Highly recommend looking for Edwin Alas to help you out! He definitely is the one who made us decide to purchase the cars.

• 

  Cristian Arreola salesman was awesome. He was very attentive and his customer service on point and overall dealership as well. I highly recommend this dealer for purchases. Best experience ever, Cristian thank you so much for your customer service and taking time with us we highly appreciate it.

• 

  Bought my first car here! The service was excellent, hospitable, and they knew what they are talking about regarding their cars. Highly recommend looking for Edwin Alas to help you out! He definitely is the one who made us decide to purchase the cars.

• 

  We worked with Cristian and couldn't have been happier. He's humble, easy to work with and professional. Working with Cristian made us realize buying a car doesn't have to be a bad experience like ones we've had in the past. Nissan of Thousand Oaks has a great employee and we hope they realize and recognize and how great Cristian is.

• 

  This was the easiest dealership we have ever worked with. We came just to check our Infiniti Q50 end of lease and were very pleased to meet David, the sales person. He helped us to make a right decision, explained our options in a very professional manner.

• 

  Service team is great!

• 

  I have always been exceptionally pleased with the service at Infiniti of Thousand Oaks. I adore the service team members, who are professional, helpful, and treat me like family. Best auto service ever!

• 

  This was the easiest dealership mu husband and I have ever worked with. We came just to check our Infiniti Q50 end of lease and were very pleased to meet with David, the sales person. He helped us to make a right decision. He explained our options in a very professional manner.

• 

  Let me just say Infiniti of Thousand Oaks is by far the best dealership I have every had the pleasure of dealing with. Christian helped us through our car buying process expertly and swiftly. He personally delivered our car to our door step and showed us all the features.

• 

  My Infiniti Q50s purchase was very pleasant and smooth thanks to Cristian and Joe! Thank you so much for being transparent and patient. I already knew what vehicle I was shopping for which made it a little easier with decision making.

• 

  We drove all the way from los angeles because they have the Best prices on the whole area. The process of buying was so easy and the Dennis and Brandon they are the nicest and most honest sales people I ever met in my life. I would definitely recommend this dealership specially Dennis the fleet manager.

• 

  Just wanted to thank Infiniti of Thousand Oaks for an excellent buying process. I worked with Fidel Palacios who was awesome from the first time me met. Fidel went above and beyond to get me into my car. I would definitely recommend him if you're looking for a new or used Infiniti. Thanks again for such an easy car buying experience.

• 

  We worked with Cristian and couldn't have been happier. He's humble, easy to work with and professional. Working with Cristian made us realize buying a car doesn't have to be a bad experience like ones we've had in the past. Nissan of Thousand Oaks has a great employee and we hope they realize and recognize and how great Cristian is.

• 

  I'm really happy with infinity of TO. Alba and Patty in the service department were great. They were great. The loaner QX 50 at was surprisingly quick.

• 

  Best car buying experience EVER! and I bought my luxurious Infiniti QX50 for less than a Ford Edge. Drew the GM is funny, friendly, and willing to work with buyers to get the right price! The salesmen were friendly, knowledgable and cooperative.

• 

  I moved to Thousand Oaks 4 years ago, but I am on my second purchase from INFINITI of Thousand Oaks. I highly recommend this dealership! I especially liked working with Cristian Arreola, A most attentive and thorough sales professional! I plan to work with him again when I am ready for another new vehicle. 5 stars!!!

• 

  We went and tested many SUVs and we ended up at Infiniti of Thousand Oaks. The sales manager Drew and our salesman Edwin were so unbelievable explained everything we ended up with a vehicle that had more options than we had expected we spent about six hours.

• 

  Couldn't be any happier with my purchase from here (2017 q50 3.0t). Fidel P. was very attentive to my needs and what I was looking for. Didn't try selling me something I didn't want. He made the whole buying experince easy and actually fun.

• 

  Great dealership. Great people, Great Service.

• 

  MY NEW Q60 RED SPORT 2021 I JUST GOT IT FROM INFINITI OF THOUSAND OAKS DEALER SPECIAL ORDER WITH DENNIS INTERNET SALES MANAGER GREAT PERSON , 100% CUSTOMER SATIFATION

• 

  Fidel aka fluffy was amazing he managed to get me in the car i really wanted never gave up on finding me a good deal which i appreciate so much everyone here is super friendly and nice, loved Infiniti of Thousand Oaks!

• 

  Cristian Arreola salesman was awesome. He was very attentive and his customer service on point and overall dealership as well. I highly recommend this dealer for purchases. Best experience ever, Cristian thank you so much for your customer service and taking time with us we highly appreciate it.

• 

  Edwin, our salesperson, was so great to deal with! He was knowledgeable, helpful, kind, and didn't pressure us at all. This was the best experience we've ever had buying a new car.

• 

  Just wanted to thank Infiniti of Thousand Oaks for an excellent buying process. I worked with Fidel Palacios who was awesome from the first time me met. Fidel went above and beyond to get me into my car.

• 

  We drove all the way from los angeles because they have the Best prices on the whole area. The process of buying was so easy and the Dennis and Brandon they are the nicest and most honest sales people I ever met in my life. I would definitely recommend this dealership specially Dennis the fleet manager.

• 

  I'm really happy with infinity of TO. Alba and Patty in the service department were great. They were great. The loaner QX 50 at was surprisingly quick.

• 

  Had such an amazing experience here!! Fidel Palacios took real good care of me. Along with joe in financing! Made car shopping a breeze. 5 star service all around. Thanks again Fidel for the amazing service

• 

  Came here to inquire about a used vehicle i found online. Nick called me to set up a time to test drive, and look over the vehicle. Came back 3 days later to seal the deal. Dont waste your time with a credit union. This dealership has better banks, and gave me a better price than i was quoted elsewhere!

• 

  My Infiniti Q50s purchase was very pleasant and smooth thanks to Cristian and Joe! Thank you so much for being transparent and patient. I already knew what vehicle I was shopping for which made it a little easier with decision making.

• 

  I'm really happy with infinity of TO Alba and Patty in the service department were great. They were great. The loaner QX 50 at was surprisingly quick.

• 

  Service is wonderful, they really take care of you! They gave me a great offer on my vehicle and the process was quick and painless. And don't worry about cleanliness during the Covid-19 outbreak, this Auto Dealer is SUPER clean and has taken every precaution to keep surroundings neat and tidy.

• 

  Cristian was amazing, as was virtually everyone at Thousand Oaks Infinity, however Cristian really stood out. There was no pressure, and every question was answered quickly and professionally. We were not up sold at any time and were definitely made to feel welcome and appreciated. We will need to get another vehicle in the coming year and we are going back to Thousand Oaks Infinity and to Cristian Arreola.

• 

  Best car buying experience EVER! and I bought my luxurious Infiniti QX50 for less than a Ford Edge. Drew the GM is funny, friendly, and willing to work with buyers to get the right price! The salesmen were friendly, knowledgable and cooperative.

• 

  I moved to Thousand Oaks 4 years ago, but I am on my second purchase from INFINITI of Thousand Oaks. I highly recommend this dealership! I especially liked working with Cristian Arreola, A most attentive and thorough sales professional! I plan to work with him again when I am ready for another new vehicle. 5 stars!!!

• 

  Couldn't be any happier with my purchase from here (2017 q50 3.0t). Fidel P. was very attentive to my needs and what I was looking for. Didn't try selling me something I didn't want. He made the whole buying experince easy and actually fun.

• 

  If you are searching for the best car buying experience and no-hassle, friendly sales people, Infiniti of Thousand Oaks is the place to purchase you next car. Ask for Dennis O'Brian, the internet sales manager for a terrific deal. Five stars!!

• 

  MY NEW Q60 RED SPORT 2021 I JUST GOT IT FROM INFINITI OF THOUSAND OAKS DEALER SPECIAL ORDER WITH DENNIS INTERNET SALES MANAGER GREAT PERSON , 100% CUSTOMER SATIFATION.

• 

  We went and tested many SUVs and we ended up at Infiniti of Thousand Oaks. The sales manager Drew and our salesman Edwin were so unbelievable explained everything we ended up with a vehicle that had more options than we had expected we spent about six hours.

• 

  I finally bite the bullet and purchased a new vehicle. If you are like me, you hate dealing with car dealerships and the games. I have to admit that I had a great experience at Thousand Oaks Infiniti. Everyone was so friendly and helpful, from the salesperson to the General Manager and even the finance manager that takes your money with a smile.

• 

  I stopped in at Infiniti just to browse as I was just starting to consider a new car. The cars are amazing. Christian Arreola really made the experience of finding a car a great one. He was so patient in answering all my questions. I never felt pressured in any way and I ended up buying a beautiful car that I love.

• 

  Came here to inquire about a used vehicle i found online. Nick called me to set up a time to test drive, and look over the vehicle. Came back 3 days later to seal the deal. Dont waste your time with a credit union. This dealership has better banks, and gave me a better price than i was quoted elsewhere! The whole process was seamingly smooth.

• 

  Had such an amazing experience here!! Fidel Palacios took real good care of me Along with joe in financing! Made car shopping a breeze. 5 star service all around. Thanks again Fidel for the amazing service

• 

  Service is wonderful, they really take care of you! They gave me a great offer on my vehicle and the process was quick and painless. And don't worry about cleanliness during the Covid-19 outbreak, this Auto Dealer is SUPER clean and has taken every precaution to keep surroundings neat and tidy.

• 

  We went into Infinity of Thousand Oaks on March 21, during the beginning of social distancing. At that time, we met with Cristian Arreola the sales consultant. We were not sure we were going to buy an Infinity at that moment but after seeing the QX 30 that would ultimately become ours and better yet meeting Cristian.... We were done.

• 

  Best car buying experience EVER! and I bought my luxurious Infiniti QX50 for less than a Ford Edge. Drew the GM is funny, friendly, and willing to work with buyers to get the right price! The salesmen were friendly, knowledgable and cooperative. Even the finance guy was pleasant, efficient and a pleasure to deal with. I bought an Infiniti QX50 and I am THRILLLED! What a car! what a deall! and what a positive experience!!! I have a friend who will buy her new car there.

• 

  I moved to Thousand Oaks 4 years ago, but I am on my second purchase from INFINITI of Thousand Oaks. I highly recommend this dealership! I especially liked working with Cristian Arreola, A most attentive and thorough sales professional! I plan to work with him again when I am ready for another new vehicle. 5 stars!!!

• 

  Couldn't be any happier with my purchase from here (2017 q50 3.0t). Fidel P. was very attentive to my needs and what I was looking for. Didn't try selling me something I didn't want. He made the whole buying experince easy and actually fun. Joe I. in finance made the whole paper work proccess easy and didn't make me feel hassled one bit during it. No hidden gimmicks! Would definitely recommend buying a car from here, especially from fidel. You won't regret making a purchase here.

• 

  Service is wonderful, they really take care of you! They gave me a great offer on my vehicle and the process was quick and painless. And don't worry about cleanliness during the Covid-19 outbreak, this Auto Dealer is SUPER clean and has taken every precaution to keep surroundings neat and tidy.

• 

  Had such an amazing experience here!! Fidel Palacios took real good care of me Along with joe in financing! Made car shopping a breeze 5 star service all around Thanks again Fidel for the amazing service

• 

  I have to admit that I had a great experience at Thousand Oaks Infiniti. Everyone was so friendly and helpful, from the salesperson to the General Manager and even the finance manager that takes your money with a smile.

• 

  If you are in the market for a new car, experience the car buying experience at Thousand Oaks Infiniti. My leasing experience was seamless and easy - no pressure, just customer service. Thank you Dennis OBrien and team for listening to me and providing me with the best buy experience I have ever had.

• 

  I recently purchased this car with the help of Cristian. He was polite, informative, and accommodating. I’m beyond happy and would definitely recommend asking for him if you go to Infiniti of Thousand Oaks.

• 

  This is an overdue review for the excellent customer experience we received from the sales associate Cristian. From the moment we walked in, he was very personable, professional, easy to talk to with no pressure as your typical car salesman. Thank you again for assisting me in the lease of my new QX50. Would highly recommend you and your dealership to our family and friends.

• 

  Best car buying experience EVER! and I bought my luxurious Infiniti QX50 for less than a Ford Edge. Drew the GM is funny, friendly, and willing to work with buyers to get the right price! The salesmen were friendly, knowledgable and cooperative. Even the finance guy was pleasant, efficient and a pleasure to deal with. I bought an Infiniti QX50 and I am THRILLLED! What a car! what a deall! and what a positive experience!!! I have a friend who will buy her new car there.

• 

  I moved to Thousand Oaks 4 years ago, but I am on my second purchase from INFINITI of Thousand Oaks. I highly recommend this dealership! I especially liked working with Cristian Arreola, A most attentive and thorough sales professional! I plan to work with him again when I am ready for another new vehicle. 5 stars!!!

• 

  Couldn't be any happier with my purchase from here (2017 q50 3.0t). Fidel P. was very attentive to my needs and what I was looking for. Didn't try selling me something I didn't want. He made the whole buying experince easy and actually fun. Joe I. in finance made the whole paper work proccess easy and didn't make me feel hassled one bit during it. No hidden gimmicks! Would definitely recommend buying a car from here, especially from fidel. You won't regret making a purchase here.

• 

  If you are in the market for a new car, experience the car buying experience at Thousand Oaks Infiniti. My leasing experience was seamless and easy - no pressure, just customer service. Thank you Dennis OBrien and team for listening to me and providing me with the best buy experience I have ever had.

• 

  This is an overdue review for the excellent customer experience we received from the sales associate Cristian. From the moment we walked in, he was very personable, professional, easy to talk to with no pressure as your typical car salesman. Thank you again for assisting me in the lease of my new QX50. Would highly recommend you and your dealership to our family and friends.

• 

  I have purchased numerous new vehicles in my lifetime. I have to say that Infiniti of Thousand Oaks is one of the most professional organizations that I have ever dealt with, on all levels of the staff.

• 

  Couldn't be happier with my experience at Infiniti of Thousand Oaks! I was about to make a deal with another Infiniti dealership until I got on the phone with Cristian Arreola and knew I needed to head to Thousand Oaks instead! He was incredibly personable, attentive and helpful and worked so hard to make sure I had the best experience possible. Sandy and Drew were amazing as well, making sure everything was taken care of as quickly as possible while being incredibly genuine and fun to work with! They all made the process super pleasant!

• 

  I moved to Thousand Oaks 4 years ago, but I am on my second purchase from INFINITI of Thousand Oaks. I highly recommend this dealership! I especially liked working with Cristian Arreola, A most attentive and thorough sales professional! I plan to work with him again when I am ready for another new vehicle. 5 stars!!!

• 

  Couldn't be any happier with my purchase from here (2017 q50 3.0t). Fidel P. was very attentive to my needs and what I was looking for. Didn't try selling me something I didn't want. He made the whole buying experince easy and actually fun. Joe I. in finance made the whole paper work proccess easy and didn't make me feel hassled one bit during it. No hidden gimmicks! Would definitely recommend buying a car from here, especially from fidel. You won't regret making a purchase here.

• 

  I just leased a 2017 Q50, and this is my second time purchasing from Infiniti Thousand Oaks. First of all Dennis and Jonathan in Fleet might be the nicest car salesman ever! They are such a pleasure to do business with and made the car buying process flawless and so easy The owners of this dealership are fantastic as well and really bent over backwards to get the deal i wanted and to make me a happy and more than satisfied customer. I highly recommend purchasing from this dealership!!!

• 

  WOW, what an amazing and unexpected experience i had this past weekend. My mother was looking to lease an SUV, so we spent our Sunday at different lots ready to make it happen. Having a mortifying experience at Toyota of Northridge, we somehow ended up in Thousand Oaks at the Infiniti dealership. We were immediately greeted by the kindest soul, Christian. Right from the beginning, we felt at ease with him and never for a second felt any pressure like we typically would have (like our earlier experience at Toyota). He was so patient with my mom, even though she changed her mind about a half dozen times. Christian never once made us feel like he was annoyed or over helping us, but in fact made us feel opposite. We truly felt like we were being helped by family!We ended up leasing a beautiful QX50, and got exactly the deal that we wanted on the car--thanks to the patience of Christian and Dylan in finance. Christian took care of ALL of my mom's requests, and has gone above and beyond to make sure that she is happy (he even did a follow up call the next day to ask if she had any questions). I never in a million years thought i would be excited about the service i received at a car dealership, but our experience was nothing short of perfect

• 

  Today I purchased a QX80 from Infiniti TO and my experience was top notch. Micky & Drew were great to work with!! Their professionalism and knowledge was refreshing from other dealerships! There was no high-pressure salesman feeling but instead a genuine effort to get me what I wanted. I am so happy with my car!!

• 

  We bought our new car here and are very happy with the experience as well as the car!! We were approached by a salesman named Edwin who was very helpful and knowledgeable! We highly recommend Edwin knowing he will go the extra mile for his customers--ask for him!!!

• 

  I picked up 2 Infinitis here. The process was super easy. The sales staff, Cristian and Drew were excellent. Cristian was attentive, knowledgeable and was easy to work with. The numbers Drew ran were competitive and straight forward. The experience with the finance guy, Rob, was great as well. All in all no complaints all compliments all around. Thanks guys! Best of all we love the cars.

• 

  Drew Toczynski the sales manager and Edwin Alas our sales consultant made our car buying experience one of the best ever! Edwin was very knowledgeable and made the car buying process easy. Drew went above and beyond to make the deal work! Thank you Infiniti of Thousand Oaks for a great experience!

• 

  Infiniti of TO is great to work with! Edwin is hands down the best car salesman I've had the joy of working with. He made the process seamless and ensured we got exactly what we were looking for. Everyone at Infiniti is gracious and friendly -- they work hard to make sure their customers are taken care of. I highly recommend Infiniti of TO to anyone in the market for a new ride. We love our sparkling new QX60!

• 

  My experience was awesome!!! I drove all the way out there (from LA) to look at used Q50's. Sam Weynand was the most patient guy ever. After looking, eliminating and test driving multiple cars (btw, they have a huge selection of pre owned and new cars), me and my hubby went to lunch to think about it. We went back and Sam was with a customer so Joe Tejada assist us. We finally decided on a used 2014 Q50 Sport. However, Leigh Brannan, the used car manager made us a deal we couldn't refuse down and I am now in a brand new 2017 Q50 with zero miles. I now do not have to worry about a used car with any concerns. This crew went above and beyond to get me in a car and I HIGHLY recommend Infiniti of Thousand Oaks for your car needs. The finance Manager Rob Grimes, made the paperwork experience quick and we laughed thru the whole process

• 

  I just leased a 2017 Q50, and this is my second time purchasing from Infiniti Thousand Oaks. First of all Dennis and Jonathan in Fleet might be the nicest car salesman ever! They are such a pleasure to do business with and made the car buying process flawless and so easy The owners of this dealership are fantastic as well and really bent over backwards to get the deal i wanted and to make me a happy and more than satisfied customer. I highly recommend purchasing from this dealership!!!

• 

  WOW, what an amazing and unexpected experience i had this past weekend. My mother was looking to lease an SUV, so we spent our Sunday at different lots ready to make it happen. Having a mortifying experience at Toyota of Northridge, we somehow ended up in Thousand Oaks at the Infiniti dealership. We were immediately greeted by the kindest soul, Christian. Right from the beginning, we felt at ease with him and never for a second felt any pressure like we typically would have (like our earlier experience at Toyota). He was so patient with my mom, even though she changed her mind about a half dozen times. Christian never once made us feel like he was annoyed or over helping us, but in fact made us feel opposite. We truly felt like we were being helped by family!

• 

  I picked up 2 Infinitis here. The process was super easy. The sales staff, Cristian and Drew were excellent. Cristian was attentive, knowledgeable and was easy to work with. The numbers Drew ran were competitive and straight forward. The experience with the finance guy, Rob, was great as well. All in all no complaints all compliments all around. Thanks guys! Best of all we love the cars.

• 

  Today I purchased a QX80 from Infiniti TO and my experience was top notch. Micky & Drew were great to work with!! Their professionalism and knowledge was refreshing from other dealerships! There was no high-pressure salesman feeling but instead a genuine effort to get me what I wanted. I am so happy with my car!!

• 

  I now do not have to worry about a used car with any concerns. This crew went above and beyond to get me in a car and I HIGHLY recommend Infiniti of Thousand Oaks for your car needs. The finance Manager Rob Grimes, made the pa

• 

  I just leased a 2017 Q50, and this is my second time purchasing from Infiniti Thousand Oaks. First of all Dennis and Jonathan in Fleet might be the nicest car salesman ever! They are such a pleasure to do business with and made the car buying process flawless and so easy The owners of this dealership are fantastic as well and really bent over backwards to get the deal i wanted and to make me a happy and more than satisfied customer. I highly recommend purchasing from this dealership!!!

• 

  My husband and I were helped by Micky on Sunday morning to buy a vehicle. He was nice and attentive to us and our children. If you need to come in to INFINITI please ask for Micky, you won't regret it.

• 

  WOW, what an amazing and unexpected experience i had this past weekend. My mother was looking to lease an SUV, so we spent our Sunday at different lots ready to make it happen. Having a mortifying experience at Toyota of Northridge, we somehow ended up in Thousand Oaks at the Infiniti dealership. We were immediately greeted by the kindest soul, Christian. Right from the beginning, we felt at ease with him and never for a second felt any pressure like we typically would have (like our earlier experience at Toyota). He was so patient with my mom, even though she changed her mind about a half dozen times. Christian never once made us feel like he was annoyed or over helping us, but in fact made us feel opposite. We truly felt like we were being helped by family!

• 

  I picked up 2 Infinitis here. The process was super easy. The sales staff, Cristian and Drew were excellent. Cristian was attentive, knowledgeable and was easy to work with. The numbers Drew ran were competitive and straight forward. The experience with the finance guy, Rob, was great as well. All in all no complaints all compliments all around. Thanks guys! Best of all we love the cars.

• 

  I just bought my car from Infiniti of Thousand Oaks and it was an amazing experience. Christian helped me through the whole process and they gave me the best deal ever! I was worried because I was not familiar with buying a car and they explained everything and treated me with so much respect and in the end they gave me an honest, awesome deal. Christian was amazing, so ask for him.... and the finance guy was so informative and patient with me. They worked with me every step of the way. I love my new car, and I love Infiniti of Thousand Oaks. Thanks Christian :)

• 

  I just leased a 2017 Q50, and this is my second time purchasing from Infiniti Thousand Oaks. First of all Dennis and Jonathan in Fleet might be the nicest car salesman ever! They are such a pleasure to do business with and made the car buying process flawless and so easy The owners of this dealership are fantastic as well and really bent over backwards to get the deal i wanted and to make me a happy and more than satisfied customer. I highly recommend purchasing from this dealership!!!

• 

  My husband and I were helped by Micky on Sunday morning to buy a vehicle. He was nice and attentive to us and our children. If you need to come in to INFINITI please ask for Micky, you won't regret it.

• 

  WOW, what an amazing and unexpected experience i had this past weekend. My mother was looking to lease an SUV, so we spent our Sunday at different lots ready to make it happen. Having a mortifying experience at Toyota of Northridge, we somehow ended up in Thousand Oaks at the Infiniti dealership. We were immediately greeted by the kindest soul, Christian. Right from the beginning, we felt at ease with him and never for a second felt any pressure like we typically would have (like our earlier experience at Toyota). He was so patient with my mom, even though she changed her mind about a half dozen times. Christian never once made us feel like he was annoyed or over helping us, but in fact made us feel opposite. We truly felt like we were being helped by family!

• 

  I picked up 2 Infinitis here. The process was super easy. The sales staff, Cristian and Drew were excellent. Cristian was attentive, knowledgeable and was easy to work with. The numbers Drew ran were competitive and straight forward. The experience with the finance guy, Rob, was great as well. All in all no complaints all compliments all around. Thanks guys! Best of all we love the cars.

• I just bought my car from Infiniti of Thousand Oaks and it was an amazing experience. Christian helped me through the whole process and they gave me the best deal ever! I was worried because I was not familiar with buying a car and they explained everything and treated me with so much respect and in the end they gave me an honest, awesome deal. Christian was amazing, so ask for him.... and the finance guy was so informative and patient with me. They worked with me every step of the way. I love my new car, and I love Infiniti of Thousand Oaks. Thanks Christian :)

• 

  Infiniti of TO is great to work with! Edwin is hands down the best car salesman I've had the joy of working with. He made the process seamless and ensured we got exactly what we were looking for. Everyone at Infiniti is gracious and friendly -- they work hard to make sure their customers are taken care of. I highly recommend Infiniti of TO to anyone in the market for a new ride. We love our sparkling new QX60!

• 

  I just leased a 2017 Q50, and this is my second time purchasing from Infiniti Thousand Oaks. First of all Dennis and Jonathan in Fleet might be the nicest car salesman ever! They are such a pleasure to do business with and made the car buying process flawless and so easy The owners of this dealership are fantastic as well and really bent over backwards to get the deal i wanted and to make me a happy and more than satisfied customer. I highly recommend purchasing from this dealership!!!

• 

  However, Leigh Brannan, the used car manager made us a deal we couldn't refuse down and I am now in a brand new 2017 Q50 with zero miles. I now do not have to worry about a used car with any concerns. This crew went above and beyond to get me in a car and I HIGHLY recommend Infiniti of Thousand Oaks for your car needs. The finance Manager Rob Grimes, made the paperwork experience quick and we laughed thru the whole process

• 

  Thank you to Sam Weynard our sales representative. Purchased the vehicle as a family car and a Christmas gift for my again expecting wife. The staff was very friendly, helpful and I would consider an Infinity as another alternative. Its nice to move up in the car world. I also feel they will help me with anything needed. I still have some of the warranty left from Acura too. The other comparable cars were hard to find or not same models with all the features we wanted. Travis Freas West Hills

• 

  WOW, what an amazing and unexpected experience i had this past weekend. My mother was looking to lease an SUV, so we spent our Sunday at different lots ready to make it happen. Having a mortifying experience at Toyota of Northridge, we somehow ended up in Thousand Oaks at the Infiniti dealership. We were immediately greeted by the kindest soul, Christian. Right from the beginning, we felt at ease with him and never for a second felt any pressure like we typically would have (like our earlier experience at Toyota). He was so patient with my mom, even though she changed her mind about a half dozen times. Christian never once made us feel like he was annoyed or over helping us, but in fact made us feel opposite. We truly felt like we were being helped by family!

• 

  The manager came over and was straight forward with us about pricing (which I like!). We were able to figure out a way to get the car we wanted in our price range. Overall the experience was excellent!!! If your into no Hassle great customer service I highly recommend this dealership! After purchasing the vehicle Edwin sat in the car and explained all the gadgets for us even though it was late! He even offered to stop by and set up our garage opener! That's customer service!!!

• 

  I picked up 2 Infinitis here. The process was super easy. The sales staff, Cristian and Drew were excellent. Cristian was attentive, knowledgeable and was easy to work with. The numbers Drew ran were competitive and straight forward. The experience with the finance guy, Rob, was great as well. All in all no complaints all compliments all around. Thanks guys! Best of all we love the cars.

• 

  Our choice to purchase a car from Infiniti of Thousand Oaks could not have been a better one. From the start, we were met by staff that was knowledgeable, friendly and cheerful. We did not feel a big push to buy a car and they were genuine in their desire to provide us information to make a good choice. Not everyone spends the amount of time my wife and I do researching and visiting multiple types of dealerships and driving different cars. It took several months for us to decide. We are glad we did our research. The TO Infiniti folks were well organized, answered all of our questions directly and without having to make us wait. Once we decided on a car, they were wonderful in making us feel we had made the right choice. Thank you, Jonathan, Dennis and Fidel.

• 

  The service and sales departments are awesome. Patty is the best service advisor ever and Drew Toczynski (the sales manager) gave me a great deal on my 2017 Q50. I would give more stars if they were available.

• 

  One year later my vehicle needed some "recall" work performed and once again I was please with the service I received from this dealership. My service advisor was Edwin Alas and he could not have been nicer or more professional. The needed work was performed in a timely manner and my vehicle was returned to me washed and vacuumed!!!! I love this dealership!!

• 

  I cannot say enough great things about this dealership. Joe was my salesman and he was awesome. No pressure at all. He even bought my keychain and brought it to me in Woodland Hills. Danny was also great in making the deal happen. I went to quite a few dealerships first which were pretty slimy, unlike this one. Thumbs up from me. I would highly recommend this place and Infiniti's are great cars.

• 

  This is the best car leasing experience i have ever had. I was recently involved in a car accident there another driver rear ended my car and fled the scene. my car was totaled. A friend recomended that I shop at infinity of thousand oaks and so i did. I was greated immediately by several staff and Dylan Young helped me with finding my brand new 2017 infinity Q60 with all the bells and whistles. i absolutely love this car!

• 

  She located the car i wanted (i was very picky) and worked hard on getting me a more than fair trade off cost on my old SUV and getting me a great monthly payment. I love my new car and have my new go-to dealership for my future car needs. Thank you Krystal and Infiniti! 5 stars all the way!!!

• 

  Dennis, Jonathan, and Nick from the fleet sales team helped me get my first SUV. I had just gotten deceived by a few car dealers, and I didn't know honest and nice car salespeople existed until I met these guys. They do what they say they will do. Very knowledgeable, helpful, and super nice. They love what they do and it shows!Also, this dealer is the nicest dealership I've seen. They have lots of drinks, cookies, and even a dedicated play room for children!!!Buying a car is usually a painful experience, but I actually enjoyed buying my car at this dealership! Highly recommend.

• 

  It has always been a dream of ours to own a luxury vehicle like an Infiniti, but always thought it was outside our budget. I've had the pleasure of getting to know the owner, Steve Lapin who regularly said to me "Come in and we will take care of you." This is a quote we all have heard a million times. After a couple of years of hearing this, I decided to stop in a few months ago and am happy to say he is a man of his word.

• 

  tment is like going to dinner with the family. Super cool environment. The general manger sandy Lapin is a very involved manager he really cares about each and every person who comes through the building. Highly recommend .

• 

  The TO Infiniti folks were well organized, answered all of our questions directly and without having to make us wait. Once we decided on a car, they were wonderful in making us feel we had made the right choice. Thank you, Jonathan, Dennis and Fidel.

• 

  The service and sales departments are awesome. Patty is the best service advisor ever and Drew Toczynski (the sales manager) gave me a great deal on my 2017 Q50. I would give more stars if they were available.

• 

  If your seeking a great car value, Infinity is a vehicle to strongly consider. Approximately a year ago I leased a Q60 Red Sport from Infinity of Thousand Oaks and my experience with this dealership has been fantastic. The lease was easy and at a very competitive price. The sales staff were just so nice to deal with.

• 

  My daughter and I were treated like royalty by Sandy Lapin and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity package that met our needs. The entire sales, finance and delivery processes were effortless, and I recommend buying your next automobile from Infinity of Thousand Oaks. My finicky daughter loves her car!

• 

  I can't express enough how seamless my car buying experience was with Infiniti of TO. It was great. Mickey is a fantastic/thorough salesman. Larry Cook the general sales manager was beyond accommodating to my needs. I can't thank them enough for making my first experience (usually done by my husband) easy and fun.Highly recommend going to Mickey and Larry for your car buying needs.Robyn

• 

  Initially I went to the Infiniti of Van Nuys but they were not very helpful so instead of calling quits I went over to Infiniti of Thousand Oaks. Best decision I made! As soon as my sister and I came in we were greeted by Sam and immediately showed me what I wanted to see. He stayed within my budget and was not pushy at all. I am so happy I left with the car I wanted! (Something the other dealer was telling me was impossible.) I could not be any more happier with the customer service Sam and the team at this location! Definitely recommend to those who appreciate great customer service. Thank you!

• 

  This place is simply amazing, from Dennis, Fidel in fleet to Dylan in finance.. they all been such a big help to me to get me into my car that I love.. never thought I would get approved or thought they would even help me, but they did.. they definitely made my day.. and now I'm a proud owner of an Infiniti... I will definitely be customer of them for many more years to come

• 

  Edwin, their new concierge who comes out and explains the vehicle to you is remarkable. I hope he is there when I turn the next lease around as well. Thorough, kind, funny - relieved my tech anxiety over the new console. Loving the car even more now.

• 

  Dennis, Jonathan, and Nick from the fleet sales team helped me get my first SUV. I had just gotten deceived by a few car dealers, and I didn't know honest and nice car salespeople existed until I met these guys. They do what they say they will do. Very knowledgeable, helpful, and super nice. They love what they do and it shows!

• 

  Saw this car online via carfax late Saturday evening and called, spoke with Cristian first and he really went the extra mile for me and was very pleasant and easy to work with, when I finally showed up to the dealership I worked with Sam , and he was excellent very knowledgeable and very professional a pleasure to work with I highly recommend Sam or Cristian for your next purchase and Infinity of TO has earned a repeat customer and my reccomendation to my friends in their next car buying experience

• 

  Hands down the easiest lease I've ever negotiated. Krystal was helpful and responsive, she didn't try to over-sell and she got me the deal I asked for on the car I wanted. We negotiated via text message and we were in and out of the dealership in just under 2 hours. Dylan in finance was also great to deal with. I never thought I would give a car dealership 5 stars, but here I am. This was a totally positive experience.

• 

  My daughter and I were treated like royalty by Sandy Lapin and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity package that met our needs. The entire sales, finance and delivery processes were effortless, and I recommend buying your next automobile from Infinity of Thousand Oaks. My finicky daughter loves her car!

• 

  Initially I went to the Infiniti of Van Nuys but they were not very helpful so instead of calling quits I went over to Infiniti of Thousand Oaks. Best decision I made! As soon as my sister and I came in we were greeted by Sam and immediately showed me what I wanted to see. He stayed within my budget and was not pushy at all. I am so happy I left with the car I wanted! (Something the other dealer was telling me was impossible.) I could not be any more happier with the customer service Sam and the team at this location! Definitely recommend to those who appreciate great customer service. Thank you!

• 

  I can't express enough how seamless my car buying experience was with Infiniti of TO. It was great. Mickey is a fantastic/thorough salesman. Larry Cook the general sales manager was beyond accommodating to my needs. I can't thank them enough for making my first experience (usually done by my husband) easy and fun.Highly recommend going to Mickey and Larry for your car buying needs.

• 

  This place is simply amazing, from Dennis, Fidel in fleet to Dylan in finance.. they all been such a big help to me to get me into my car that I love.. never thought I would get approved or thought they would even help me, but they did.. they definitely made my day.. and now I'm a proud owner of an Infiniti... I will definitely be customer of them for many more years to come

• 

  I've read over some of the other reviews and I'm sorry to see that other people have not had the same positive experience that I have experienced. I can tell you I have sent many friends to this dealership and they all come back very happy. They must of been happy, they are still my friends. :-)Good luck and happy car buying!

• 

  We are an out of state buyer and purchased our 2018 qx80 vehicle from infiniti of Thousands Oaks. We had visited or talked to many dealers before talking to Dennis at the Infiniti of TO. All process was hassle free and we worked with Dennis to make the deal without even visiting the dealership!!. I highly respect the honesty of this dealership and incredible pricing offer that no other dealer was able to match or even offer. After the deal was finalized, I visited the dealership, met the staff, signed paperwork and was able to leave in a matter of an hour. No overselling or gimmick and whole transaction was very smooth. We arranged our own transporter for shipment, and the vehicle was delivered to our home with out any issues.

• 

  I am not one for writing yelp reviews, however after a recent experience I had with TO Infiniti I felt compelled to write a review. I started bringing my g37 to this dealership for service a few years ago, and I'll be honest, prior to doing so, I had not had the greatest experiences with servicing or purchasing other cars I've owned until I met Edwin and his team at TO Infiniti. His honest and genuine character is what kept me coming back to this dealership. Last time I brought my g37 in for service, Edwin had informed me that he was transferring to the sales department. I serviced my car a few other times with some other helpful service agents, however when the time had come to get a new car, I immediately went back to Edwin. Not only did he make the entire process of getting a car super easy, he gave me a great deal on my trade in, and an even better deal on my new q60. I encourage anyone looking for a fair and honest car buying experience to check out TO Infiniti. Don't be shy, ask for Edwin, he's the man!

• 

  Saw this car online via carfax late Saturday evening and called, spoke with Cristian first and he really went the extra mile for me and was very pleasant and easy to work with, when I finally showed up to the dealership I worked with Sam , and he was excellent very knowledgeable and very professional a pleasure to work with I highly recommend Sam or Cristian for your next purchase and Infinity of TO has earned a repeat customer and my reccomendation to my friends in their next car buying experience

• 

  Hands down the easiest lease I've ever negotiated. Krystal was helpful and responsive, she didn't try to over-sell and she got me the deal I asked for on the car I wanted. We negotiated via text message and we were in and out of the dealership in just under 2 hours. Dylan in finance was also great to deal with. I never thought I would give a car dealership 5 stars, but here I am. This was a totally positive experience.

• 

  My daughter and I were treated like royalty by Sandy Lapin and Dylan Young. They worked on the perfect deal for almost a week, finding the Infinity package that met our needs. The entire sales, finance and delivery processes were effortless, and I recommend buying your next automobile from Infinity of Thousand Oaks. My finicky daughter loves her car!

• 

  Infiniti of thousand oaks is the best. Awesome staff. Manager leigh takes care of his customers. Look out for Rob Grimes manager of finance. He's an awesome guy. He also helped me with my finance and took good care of me. Thank you Rob Grimes and all the staff of infiniti of thousand oaks.

• 

  My car was totaled and I was in a time crunch to get a new car. I had a few credit challenges as well but this dealership was efficient and didn't make any promises they couldn't keep. Very professional and Krystal went above and beyond to put me in my dream car. If you want a no pressure environment with people who know what they're doing and won't waste your time this is the place to go. Many thanks !

• 

  Thank you so much Ivo, for everything. You make us want to come back every time we need a new vehicle. Ivo will make sure every question is answered, and you can tell he really cares. There is no pressure at this dealership, it is completely transparent. Leigh, the Sales Manager, makes the process so easy as well. They are with you every step of the way. (We also get our vehicles serviced here, which is equally great!) Thank you Thousand Oaks of Infiniti! We will be back again and again!

• 

  I've got to say we went to not only every major dealership in Thousand Oaks, but all of Ventura County, and Infiniti of Thousand Oaks was by far the best. Our decision to purchase our car here instead of elsewhere was largely decided by how pleasant the salesman Cristian is. He was there bright and early in the morning and stayed 2 hours late with a smile on his face to help us get in the car that day. Really a wonderful dealership, ask for Cristian and you'll be in good hands.

• 

  I just purchased my second car from this dealership and was very happy. They worked with my horrible credit and got me payments I could afford. I love my QX50!

• 

  State of the art facility and amazing staff. Krystal cannon has been on top of every step of this process and helping me find the right car for my business! I was referred by a friend and no sales people bombarded me while I was there. All in all great experience. This woman knows what she's doing!

• 

  I've been a BMW driver (last 4 cars were BMW's) and really feel this was a great car for the value and that I will be taken care of at the dealership when I go in for service.

• 

  Julio is a fantastic service rep- I always ask to see him when I go to get an oil change or other maintenance done and Alfredo is a wonderful shuttle driver - he drives safely, gets you where you need to be on time, picks you up on time and his friendly demeanor brightens your day !

• 

  Every oil change and checkup have been timely and Alma is so accommodating. We are so grateful we found this place! This is a shoutout to Dennis and Jonathan for being so awesome :) thank you!!

• 

  It is no wonder why they have won Infiniti Excellence Award nine years in a row. Being in the military, i had hesitations going to a car dealership. But they have worked wonders for me. I highly encourage everyone to come here if you are in the market for a new or used car.

• 

  John even personally washed my car, which had nothing to do with the sale. I cannot emphasize what a wonderful experience the entire transaction was. I will definitely purchase my next car from Infinity of Thousand Oaks!

• 

  I can't express how impressed I was with Rob in sales. He was the first of a long day of test drives (and weeks of car shopping) and he made the process enjoyable while also exhibiting why the car that I was driving was awesome. He told me he would fight for me and he did. He got us an awesome deal. Unfortunately, for logistical reasons I could not get the car I really wanted, however I almost ignored it just so I could buy from Rob. When my lease is up, he will be my first call.

• 

  Amazing service! My mom and I went looking for a car and typically, sales men ignore us or look around for a male counterpart. NOT HERE! We were treated with respect and grace! I would absolutely recommend buying a car from Rob Grimes, our sales guy! Don't waste your time anywhere else if you are looking to buy an Infinity!

• 

  I just leased a new 2016 Infiniti QX80 from Jonathan Foley. He made it one of the best car buying experiences I have ever had. We negotiated the monthly lease payment and terms over the phone and they found me the car I wanted the same day at the price I needed

• 

  Great dealership. I bought a CPO here recently and the salesperson I dealt with was extremely friendly and easygoing. No pressure tactics used. After buying, I've called them a few times with questions about the features of the car and I definitely feel well taken care of. Today I'm in the service department taking care of a small issue that's covered under warranty. Their service staff are great. I'm about to get my car back after they're done giving it a free wash :)

• 

  Donna Williams (the GM ) is fantastic! The entire process from sales to service and parts was seamless and they really went out of their way for me. Donna and her team are truly customer oriented and go the extra mile to make sure everyone of their customers are taken care of.

• 

  Just bought a brand new G37 from Scott Murphy at Infiniti of Thousand Oaks. He was amazing...very attentive and helpful. When I need a new car, I will definitely be coming back here and Scott is going to be my guy. Thank you so much for the wonderful experience.

• 

  G37 was a beauty with chrome wheels and well maintained. I bought it that day. Ken was diligent but never pushy and kept us informed throughout. He even called a few days later to see how we were enjoying the car. Ken is a knowledgeable and friendly sales person that I would recommend to anyone interested in buying a car at Thousand Oaks Infiniti.

• 

  My husband called with some questions about parts on an older car and Shaun in the PARTS department was extremely helpful! He went out of his way to ensure all of my husbands questions were answered before hanging up. We definitely will give Shaun our business from now on! THANK YOU!

• 

  My wife and I just leased our first vehicle from this dealership and the entire transaction was awesome. From Drew the sales manager, to Crystal and Christian the sales persons who helped us, this was an easy going and pressure free car shopping experience. I would whole heartedly recommend purchasing your next vehicle through this dealership.

• 

  My husband and I had a wonderful experience visiting Thousand Oaks Infinity. Working with "Ashley" was amazing. She was attentive to our needs, listened to all our requests, answered all our questions and followed up as requested. Not a pushey or rushed sales Rep. I would highly recommend her and the Infinity Team for your next Infinity purchase. Sincerely, Laura

• 

  From Dennis and Jonathan in Internet/Fleet leasing to Frank and Kevin in financing I ALWAYS have a good expedience at this dealership. Unfortunately I have been here more lately than expected with one of cars being declared totaled, but I don't mind it since the process is fast and I'm always taken care of.

• 

  Had a great experience with these guys, they weren't pushy and were able to get me exactly the car and payment I wanted. Would highly recommend them if you are looking at Infiniti!!!

• 

  I had a fantastic experience leasing my first car from this dealership. During my first visit, Sandy, the general manager, helped me out and we had a discussion about what I was looking for and he answered all my questions and showed me around. I then got a follow-up call from Rob in sales about a car I was interested in that had just become available. They made me such a great deal and made the whole process so easy.

• 

  Our decision to purchase our car here instead of elsewhere was largely decided by how pleasant the salesman Cristian is. He was there bright and early in the morning and stayed 2 hours late with a smile on his face to help us get in the car that day. Really a wonderful dealership, ask for Cristian and you'll be in good hands.

• 

  State of the art facility and amazing staff. Krystal cannon has been on top of every step of this process and helping me find the right car for my business! I was referred by a friend and no sales people bombarded me while I was there. All in all great experience. This woman knows what she's doing!

• 

  I couldn't recommend this dealership any more! Big thanks to Krystal Cannon for helping me find the best car I've ever owned. Go see Krystal. She is awesome!

• 

  On top of that Infiniti's are great cars with favorable performance to price ratio. Take a spin and feel the power and performance.

• 

  My husband called with some questions about parts on an older car and Shaun in the PARTS department was extremely helpful! He went out of his way to ensure all of my husbands questions were answered before hanging up. We definitely will give Shaun our business from now on! THANK YOU!

• 

  They were not your typical salesforce not pushy at all. I will return and also refer. As of this morning, I would like to add Edwin who came to my house to show me how to fully use the car. Great job for everyone!

• 

  State of the art facility and amazing staff. Krystal cannon has been on top of every step of this process and helping me find the right car for my business! I was referred by a friend and no sales people bombarded me while I was there. All in all great experience. This woman knows what she's doing!

• 

  They were very transparent during the purchase process, and with the prior knowledge of my car loan pre-approval status, had my wife and I driving off the lot in a little over two hours. If you are looking for a no pressure (think Car Max), pleasant car shopping experience, pay Infiniti of Thousand Oaks a visit!

• 

  I couldn't recommend this dealership any more! Big thanks to Krystal Cannon for helping me find the best car I've ever owned. Go see Krystal. She is awesome!

• 

  Edwin and the entire sales team are knowledgeable and honest from start to finish. I highly recommend getting your next Infiniti here.... Thank you Edwin!

• 

  Don at Infiniti of Thousand Oaks was a great salesperson. He was very professional and patient with us. Thank you, Don, for all your help! We are very happy with the purchase.

• 

  Our FX35 was in for a diagnostic test. The service department here does a very thorough job!

• 

  Dylan in finance was also great to deal with. I never thought I would give a car dealership 5 stars, but here I am. This was a totally positive experience.

• 

  I just purchased my second car from this dealership and was very happy. They worked with my horrible credit and got me payments I could afford. I love my QX50!

• 

  State of the art facility and amazing staff. Krystal cannon has been on top of every step of this process and helping me find the right car for my business! I was referred by a friend and no sales people bombarded me while I was there. All in all great experience. This woman knows what she's doing!

• 

  I couldn't recommend this dealership any more! Big thanks to Krystal Cannon for helping me find the best car I've ever owned. Go see Krystal. She is awesome!

• 

  They were not your typical salesforce not pushy at all. I will return and also refer. As of this morning, I would like to add Edwin who came to my house to show me how to fully use the car. Great job for everyone!

• 

  Our decision to purchase our car here instead of elsewhere was largely decided by how pleasant the salesman Cristian is. He was there bright and early in the morning and stayed 2 hours late with a smile on his face to help us get in the car that day. Really a wonderful dealership, ask for Cristian and you'll be in good hands.

• 

  He offered me some additional items but was not pushy. He also got me a great rate. I would definitely make the hour drive to this dealership again to buy a car if these people are still there.

• 

  Fantastic top to bottom from maintenance to sales. I am looking forward to getting my next car from them.

• 

  Big, big thumbs up for this dealership for making an out-of-state used car purchase smooth and easy! Would absolutely buy from them again. Big thanks to Dennis, Jonathan and Frank for a great transaction all around!!! :)

• 

  I just leased a new 2016 Infiniti QX80 from Jonathan Foley. He made it one of the best car buying experiences I have ever had. We negotiated the monthly lease payment and terms over the phone and they found me the car I wanted the same day at the price I needed.

• 

  No pressure tactics used. After buying, I've called them a few times with questions about the features of the car and I definitely feel well taken care of. Today I'm in the service department taking care of a small issue that's covered under warranty. Their service staff are great. I'm about to get my car back after they're done giving it a free wash :)

• 

  Our FX35 was in for a diagnostic test. The service department here does a very thorough job!

• 

  Took out a new QX50 lease recently and was helped by Steven, Steve and Sandy. They all did a great job and quite honestly it was the easiest lease transaction ive ever been a part of. I would highly recommend Infiniti of Thousand Oaks.

• 

  Jonathan Foley is a pleasure to deal with since he always puts himself in the clients shoes and gets the deal done. I have leased 4 cars from this location and Jonathan has done a great job each time. Waiting for my lease to end soon to pay him a visit!

• 

  Today I purchased my second infiniti through Concept Auto Group LA. Jonathan and Rob from infiniti were a great help! Nick from Concept Auto got us an amazing deal paired with the guys at Infiniti.

• 

  Edwin and the entire sales team are knowledgeable and honest from start to finish. I highly recommend getting your next Infiniti here.... Thank you Edwin!

• 

  I thought I needed new front brakes, an alignment, and some other things but Brain told me those things could wait and he recommended some important maintenance items I had neglected. I really appreciated that he didn't try to drive up the bill with service I don't need yet.

• 

  Very professional and kind staff! They take great care of my Q50s on every visit and give it a nice clean when they are done with working on it. Also they have a phenomenal customer waiting area, it's modern, has a machine that makes like 20+ drinks, Huge tv with nice couches and it even has little spots with computers people can use. Over all great location and obviously Infiniti's are great cars!

• 

  Easiest experience of leasing a car. Found the people to be honest friendly without pressure. Would highly recommend the agency also for their fine service.

• 

  They were very transparent during the purchase process, and with the prior knowledge of my car loan pre-approval status, had my wife and I driving off the lot in a little over two hours. If you are looking for a no pressure (think Car Max), pleasant car shopping experience, pay Infiniti of Thousand Oaks a visit!

• 

  Great salesmen. Very professional. Finance Manager and General Manager were friendly and achieved exactly what I wanted. I love my Q50! Thanks guys!!! I'll be back.

• 

  Don at Infiniti of Thousand Oaks was a great salesperson. He was very professional and patient with us. Thank you, Don, for all your help! We are very happy with the purchase.

• 

  As I said, Sam Weynad was our salesman and he was great. The other gentleman with the dealership were no BS fellows as well (I'm going to post their cards here so you can deal with them if you're interested).

• 

  What a warm and friendly feeling when you pull up to pick up your car and there are people there with smiles, helping you out of the car and walking with you to service.