INFINITI of Thousand Oaks has clients that bring their vehicles in for service, and sometimes said service repairs can drag on, so to prevent and inconvenience for our valued clients
You should be professional and reliable, well organized with good communication skills.
We are seeking a Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in service, or other related fields
- Ability to thrive in a fast-paced environment
- Ability to build rapport with customers
- Excellent written and verbal communication skills
- Strong negotiation skills